Refund policy

We have a 14-day return policy, which means you have 14 days to request a return once your item is delivered. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@beamerview.com.

If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. 

Effective for orders placed after this policy update is published on October 11, 2026, eligible customer-requested returns will have a return fee equal to the verified fulfillment cost we paid for the original shipment. We will confirm the exact fee and expected refund before arranging the return shipping label. No additional restocking fee or separate return-label fee applies. This fee does not apply to returns for defective, damaged, or incorrect items, or to returns under the European Union 14-day cooling-off period or other non-waivable rights. For orders placed before this update, the return terms in effect when the order was placed apply.

Once an order is placed, customers may request a cancellation. However, if the item has already begun the shipping process with the fulfillment team, the cancellation request cannot be accommodated.

Once our warehouse team receives your return order, it will be inspected to ensure all items are included. After the inspection, we will process your refund. You will receive a confirmation email once the refund is completed. This process typically takes about two weeks.

You can always contact us for any return questions at info@beamerview.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@beamerview.com.